How does single sign-on (SSO) work in Operating?
Single sign-on (SSO) lets your team log in to Operating with your identity provider. This explains how to turn it on and how Operating creates and matches Users when people first sign in.
Written By Matti Parviainen
Last updated 3 days ago
SSO basics
In order to get SSO activated for your Operating organization, reach out to support@operating.app and we’ll get it done. See SSO: Entra ID & SSO: Google Workspace articles for specific instructions.
Creating users in Operating
Operating Users are created when the user accesses Operating for the first time. Before your colleagues have logged in using SSO for the first time, you won’t see them in the Settings → Users list.
Upon first login, they will:
get a User with the default permission set (Permission sets in Operating)
the User is identified by their SSO ID
most SSO systems also provide an email address, which is saved in Operating
be matched to a Person with their email address – if no match is found, no User-Person mapping is made. More on this: What’s the difference between a User and a Person in Operating?
Known issues / FAQ
Related articles
- What’s the difference between a User and a Person in Operating? — how SSO Users get matched to People
- Permission sets in Operating — the default permission set a new SSO User receives
- Give team members access to Operating — managing access
- How to add a new Person — adding People (separate from User login)
- SSO: Entra ID; SSO: Google Workspace — provider-specific setup