Utilization is a hot topic. What to include, what’s a realistic target, and so on.

If you’re used to looking at the utz% numbers in the past and they look different starting today, make sure to read until the end.

Operating has been very opinionated in the past about how the utz should be calculated, but as we’ve grown our customer base, we’ve learned that there are very different calculations that make sense in different companies.

Especially, if the utz% is somehow tied to manager or consultant compensation, you really want to see the correct numbers in the app you use every day.

Starting today, you can see what the exact formula in use is:

If you prefer, you can watch a short video on the topic →

https://www.loom.com/share/f84096b757d947f191fd0c0953dc5c64

Editing the formula in Settings changes the equation for everyone in your company. This should reduce the amount of miscommunication and confusion, when everyone is looking at the same percentages.

Try out the formula builder here. Configure it to show the figures that make most sense for your company. Let us know what you think!

PS – remember to try out the new navigation – we’re actively listening to feedback. Find the CTA right next to the Operating logo in the top bar.