Manage your billing
Need to update your card, view an invoice, or change your subscription? How you do it depends on how you're billed.
Written By Lauri Eurén
Last updated About 4 hours ago
If you're billed through Stripe
Most customers can manage everything themselves through our secure customer portal, hosted by Stripe.
Open the billing portal using this link.
Enter your email address on the login page. Stripe will email you a secure link that takes you straight into your account — no password needed.
In the portal you can:
Update your payment method (add a new card or replace the one on file)
View and download past invoices
Update your billing information, such as billing address and contact details
Review your current subscription
Updating your card
Open the portal using the link above.
Under Payment method, click Add payment method.
Enter your new card details and save.
Set the new card as default so it's used for future charges.
Your updated card applies to your subscription automatically — any upcoming charge will use the new card.
If you're billed another way
If you pay by invoice, bank transfer, or another method, the portal above won't apply to your account. To make any billing change, email us at support@operating.app or reach out to your contact person and we'll take care of it.
Need help?
If the portal link doesn't work or you're not sure how you're billed, email support@operating.app and we'll sort it out.